Memepad Troubleshooting FAQ
Memepad Issues
How to change social links and token info?
It is not possible to change any information about a token after it has been successfully deployed on the blockchain.
Lost access to TON address linked to Memepad
Unfortunately, nothing can be done — this follows one of crypto's core principles: “Your keys = Your coins.”
If you didn’t save the seed phrase or private key, the address cannot be recovered. However, if you do have the key, you can restore access using the TON Wallet app.
Telegram account is lost — what to do?
No worries — your tokens are stored safely in your TON Wallet.
To continue trading:
Create a new Blum account
Connect your existing TON Wallet
You’ll be able to sell existing tokens and purchase new ones
If you want to recover your original Telegram account, please contact Telegram Support directly.
How to speed up a token creation transaction?
After confirming the transaction, it may take up to 40 seconds to be approved on the TON network. If it takes longer — just wait. The transaction will either be confirmed or declined. Delays can happen during periods of high network load.
Token transaction not forwarded to TON Wallet
If your token creation or trade doesn’t appear in the TON Wallet, follow this checklist:
Try changing the token or TON amount during the creation process
Clear Telegram cache
On Desktop:
Main Menu → Settings → Advanced → Manage local storage → Clear allOn Mobile:
Main Menu → Settings → Data and Storage → Storage Usage → Clear Cache
Reconnect your TON Wallet
Change the TON balance slightly on the connected wallet
Close other tabs and background apps in Telegram
Let the TON Wallet run in the background before starting the transaction in the Blum app
Ensure your Device OS, Telegram, and TON Wallet are up to date
I’ve created a token, but it’s not showing in the “My Tokens” section
You most likely created a token with zero initial supply — meaning you didn’t buy any tokens during creation.
To fix this:
Search for your token on Memepad using its name or contract address
Buy some tokens to display them in your wallet
I can't sell a token I purchased on Memepad earlier
Please make sure that the TON address holding the tokens has enough TON to cover blockchain fees. We recommend keeping at least 1 TON on the address.
If you’re trying to sell your entire token supply, try reducing the amount in a single transaction.
Why did my Memepad token transfer fail? How do I send tokens to a TON address?
Tokens can only be transferred after they’ve been listed on a DEX — this happens once the token’s market cap reaches 1500 TON.
Once listed:
Go to the token page in Memepad
Click the “Unlock” button
Approve the transaction in your TON Wallet
After that, tokens can be transferred to supported wallets like: Tonkeeper, MyTonWallet, Tonhub, etc.
How to manage token liquidity manually?
Manual liquidity management is not available for tokens that haven’t been listed on a DEX.
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