> For the complete documentation index, see [llms.txt](https://help.blum.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.blum.io/memepad-troubleshooting-faq.md).

# Memepad Troubleshooting FAQ

#### **Memepad Issues**

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#### **How to change social links and token info?**

It is **not possible** to change any information about a token after it has been **successfully deployed on the blockchain**.

***

#### **Lost access to TON address linked to Memepad**

Unfortunately, nothing can be done — this follows one of crypto's core principles:\
\&#xNAN;**“Your keys = Your coins.”**

If you didn’t save the **seed phrase** or **private key**, the address **cannot be recovered**.\
However, if you **do have the key**, you can restore access using the **TON Wallet app**.

***

#### **Telegram account is lost — what to do?**

No worries — your tokens are stored safely in your **TON Wallet**.

To continue trading:

1. Create a **new Blum account**
2. Connect your **existing TON Wallet**
3. You’ll be able to **sell existing tokens** and **purchase new ones**

If you want to recover your original Telegram account, please contact **Telegram Support** directly.

***

#### **How to speed up a token creation transaction?**

After confirming the transaction, it may take up to **40 seconds** to be approved on the TON network.\
If it takes longer — just wait. The transaction will either be confirmed or declined.\
Delays can happen during periods of **high network load**.

***

#### **Token transaction not forwarded to TON Wallet**

If your token creation or trade doesn’t appear in the TON Wallet, follow this checklist:

* Try changing the **token or TON amount** during the creation process
* **Clear Telegram cache**
  * **On Desktop**: `Main Menu → Settings → Advanced → Manage local storage → Clear all`
  * **On Mobile**: `Main Menu → Settings → Data and Storage → Storage Usage → Clear Cache`
* **Reconnect your TON Wallet**
* **Change the TON balance** slightly on the connected wallet
* **Close other tabs** and background apps in Telegram
* **Let the TON Wallet run in the background** before starting the transaction in the Blum app
* Ensure your **Device OS**, **Telegram**, and **TON Wallet** are up to date

***

#### **I’ve created a token, but it’s not showing in the “My Tokens” section**

You most likely created a token with **zero initial supply** — meaning you didn’t buy any tokens during creation.

To fix this:

* Search for your token on Memepad using its **name** or **contract address**
* **Buy some tokens** to display them in your wallet

***

#### **I can't sell a token I purchased on Memepad earlier**

Please make sure that the TON address holding the tokens has **enough TON** to cover blockchain fees.\
We recommend keeping at least **1 TON** on the address.

If you’re trying to **sell your entire token supply**, try **reducing the amount** in a single transaction.

***

#### **Why did my Memepad token transfer fail? How do I send tokens to a TON address?**

Tokens can only be transferred **after they’ve been listed on a DEX** — this happens once the token’s **market cap reaches 1500 TON**.

Once listed:

1. Go to the **token page** in Memepad
2. Click the **“Unlock”** button
3. Approve the transaction in your **TON Wallet**

After that, tokens can be transferred to supported wallets like:\
**Tonkeeper**, **MyTonWallet**, **Tonhub**, etc.

***

#### **How to manage token liquidity manually?**

Manual liquidity management is **not available** for tokens that **haven’t been listed on a DEX**.

Once listed, you can manage liquidity on **Ston.fi** using this link: <https://app.ston.fi/liquidity/provide?ft=TON>